At Honey Jackson we use Australia Post for the majority of our shipping requirements. Standard delivery is within 2-7 business days of purchase. All orders will be dispatched within 24 hours of order placement (unless specified on the product listing) and the majority or orders will be received within 2-3 days of order placement.
All orders require a signature on delivery unless specified otherwise.
Depending on the size of your order, larger Items may be sent via courier. You will be sent a shipping notification if your order is sent via courier and signature on delivery will be required on these items.
The cost of delivery is calculated using size, weight and fragility of the item/s being shipped. This is to help ensure that your purchase arrives intact and undamaged.
Due to social distancing and for the health and safety of all our customers we are now offering free shipping on all orders over $150* in lieu of store collections no longer being offered. Orders under $150, the shipping amount is calculated at checkout depending on location.
The only exclusion to this is heavy bulking items sent via courier which include original artwork & glass framed prints, mirrors, furniture & lighting orders.
Due to the Corona virus we are no longer offering showroom collections. We apologise for any inconvenience caused but believe this is in the best interests of us all for the moment.
We will let you know when we resume showroom collections, which we hope is sooner rather than later and look forward to meeting you then.
Stay safe out there!
Furniture + Artwork & Mirrors
Australia wide deliveries of larger heavy bulky pieces of furniture, artwork, Middle of Nowhere framed prints + mirrors will be sent via a courier. Delivery fees are quoted at time of purchase or as advised during corresponded with Honey Jackson.
A signature is required at the point of delivery for all items sent via courier excluding Middle of Nowhere prints.
For all Middle of Nowhere print orders please provide a business address or an residential address where you give Authority to Leave your delivery if no one is home at time of delivery. Please contact our friendly staff at firstname.lastname@example.org if you wish to discuss this further or don't give ATL and we will make alternative arrangements.
Insurance will be included on all Artwork, Mirrors, Middle of Nowhere Prinrts and furniture sent via courier.
Insurance covers any loss or damages that occur during transit. You will receive a replacement item, not a repaired item.
Please note - Any transit damages claims must be made within 48 hours of receipt of delivery.
Artwork & Mirror Delivery costs are calculated on weight and location.
Please note that Custom Framed Glass Artwork by the artists; Prudence Caroline, Lumiere Art & Co, Antoinette Ferwerda and Sarah Kelk is not included in the above rates and is quoted based on location. Please contact the team at email@example.com if you wish to purchase a glass framed print by one of these artists.
Lighting shipping costs
VIC/NSW/TAS/SA - $50
All other states - $75
At Honey Jackson we are more than happy to send any item big or small Internationally.
If you wish to have an item shipped outside Australia please send us an email at firstname.lastname@example.org outlining the item/s you wish to purchase and the international delivery address.
We will determine freight costs and an approximate delivery timeframe to this location for you.
If you require an urgent delivery please contact Honey Jackson at email@example.com . to discuss your options. We will always endeavour to do our best to accommodate your requests.